Your customers already live on WhatsApp - so that is where reminders and follow-ups work best. Sivani Tech sets up WhatsApp automation for businesses in Coimbatore and Tamil Nadu: payment reminders, appointment reminders, enquiry replies and lead follow-ups that go out automatically at the right time.
No more staff manually typing the same messages every day, and no more forgotten follow-ups. Messages are triggered by your own data - a due date in your billing software, a booking in your appointment system, or a new enquiry from your website - and can be sent in Tamil or English.
We connect WhatsApp to the systems you already use or to software we build for you, such as billing & invoice software, CRM / lead management and AI chatbots.
Polite automatic reminders before and after the due date reduce pending payments without uncomfortable phone calls.
Reminder messages the day before and on the day keep clinics, salons, institutes and service visits on schedule.
New enquiries receive an immediate reply, and your team is alerted - leads stay warm instead of going to a competitor.
Routine messages run on their own, so your team can focus on real conversations and closing sales.
We list which reminders and follow-ups matter most for your business.
We help set up the official WhatsApp Business API (or the right option for your volume) and message templates.
We link due dates, bookings and enquiries from your software, Google Sheets or website forms.
Messages are tested with your team, then go live with delivery logs and reports.
We follow WhatsApp's rules - using the official WhatsApp Business API with approved templates and sending messages only to customers who expect them. This is the safe way to automate business messages.
Yes. Templates can be in Tamil, English or both, and can include the customer's name, amount, date and other details automatically.
Not always. We can connect WhatsApp to your existing software, Google Sheets or website forms. If you have no system yet, we can build a simple one along with the automation.
There is a one-time setup cost from us, and WhatsApp charges a small per-conversation fee through the Business API provider. We explain both clearly before you start.
Yes. Replies come to your WhatsApp inbox (or a shared team inbox), and an AI chatbot can answer common questions automatically.
Tell us what you need - we will suggest the right solution and a clear quote. Serving Coimbatore, Tiruppur, Erode, Salem and businesses across Tamil Nadu.
